ABS provides early-out billing and extended business office services that protect patient relationships while improving financial performance for hospitals and healthcare organizations across the Southeast.
Recover balances before accounts age into bad debt — using your name, our infrastructure.
Our early-out program works accounts in the 30–120 day window — the critical period before balances age into collections territory. Operating under your organization's name, ABS becomes a seamless extension of your billing department.
We combine a structured statement series with live agent follow-up calls, creating consistent touchpoints that encourage resolution. Patients interact with professionals trained to handle sensitive financial conversations with empathy — protecting both your revenue and your reputation.
Because we work as your representative — not as a third-party collector — the patient experience remains positive and your organizational relationship stays intact.
A complete outsourced billing office — handling self-pay accounts from statement to resolution.
For organizations that need more than a billing supplement, ABS offers a full Extended Business Office solution. We absorb your self-pay billing workflow entirely — managing accounts from initial statement through final resolution — allowing your internal team to focus on core clinical and administrative functions.
Our EBO service is particularly valuable for critical access hospitals, rural health systems, and smaller physician groups that lack the internal staffing to manage complex billing cycles effectively.
We integrate with your existing systems, provide transparent reporting, and operate as a true extension of your revenue cycle team — not a vendor relationship, but a working partnership.
Our Process
We learn your systems, workflows, and patient population to tailor our approach before processing a single account.
→Accounts are placed with us on your billing cycle. We immediately begin the statement and outreach process.
→Our simultaneous letter and call model drives resolution faster than statement-only billing workflows.
→You receive regular performance reports and timely remittance with full transparency on every account.
Why ABS
When you call ABS, you reach someone who knows your account. We don't route clients through call centers or ticket queues. Direct access to decision-makers is a core part of how we operate.
We work under your name and brand, not ours. Patients interact with us as your billing team — not as a third-party vendor — which means higher engagement and fewer complaints.
Our staff is trained specifically for healthcare billing. We understand that patients are also your future clients, and we handle every interaction accordingly — with empathy and professionalism.
Rather than waiting for a statement to sit untouched, we pair every billing communication with live agent outreach — dramatically improving contact rates and accelerating resolution timelines.
Ready to Get Started?
Contact us for a no-obligation conversation about your current billing challenges and how ABS can help.
Schedule a Consultation